39 Central Plaza

Ilion, NY 13357

(315) 894-9924

24-Hour Account Access:

M, T, W, F: 9AM-5PM

Thursday: 8AM-6PM

Automated Phone Banking

Our 24 hour secure automated phone banking service is always available.
  • Obtain balance information
  • Review account history
  • Transfer funds
  • Request a stop payment
  • Change your access code
  • Make credit card & loan payments

Have your account number and access code ready. If you don’t already have an access code, a Representative can help you create one. Please refer to your statement, member ONLINE, member MOBILE or contact a Representative to obtain your Share or Loan ID.

For questions or inquiries:

  • Dial 315-894-9924
  • Loan questions press ext. 225, 231
  • Checking and savings press 223
  • Delinquency press 224
  • All others press 221

To access your account, you will need to:

  1. Enter your account number followed by the pound sign (#)
  2. Enter your 4-digit access code followed by the pound sign (#)
  3. Press the desired menu option (listed below)
  4. Follow the additional options given

Main Menu Options

  1. Balance Inquiries
  2. History Inquiries
  3. Withdrawals
  4. Transfers
  5. Checking Information
  6. Loan Information
  7. Additional Options